Design it. Source it. Package it. Print it. Ship it. We manage the complete fulfilment journey — from the first sketch to the last delivery — so your brand lands in the right hands, in the right condition, at the right time.
A great product, a brilliant piece of POS, a beautifully designed sample box — none of it works if it doesn't reach the right person. And getting physical marketing assets from concept to consumer involves a chain of decisions, suppliers, and logistics that most marketing agencies simply don't manage.
We do.
At Make Me Roar!, fulfilment is not an afterthought. It is a core part of how we think about every physical marketing project. We work with a trusted network of specialist suppliers, packaging manufacturers, printers, and logistics partners to take complete ownership of the process — from the first design conversation to the final delivery confirmation. Whether you are shipping sample boxes to consumers across Europe, dispatching POS displays to retail partners, or sending branded merchandise to your top customers, we manage it all so you don't have to.
How we turned an overseas client's product into a letterbox-ready consumer experience — delivered customs-paid across the UK and Europe.
Read the full case studyWhen an international client came to us wanting to send product samples to consumers in the UK and across Europe, the brief was simple on the surface: get the product to the customer. The reality was considerably more complex.
The first challenge was the product itself. We sourced the samples, assessed the dimensions and fragility, and immediately identified a problem that most people overlook: if a consumer isn't home when a delivery arrives, the experience is over before it begins. A missed delivery card is not a brand moment. It is a disappointment.
So we designed a letterbox product.
Working with a specialist packaging supplier, we created a bespoke box — engineered to fit through a standard UK letterbox — that protected the product, presented the brand beautifully, and ensured that every consumer received their sample regardless of whether they were home. We designed the packaging, found the right manufacturer to produce it, selected a printer for the branded outer, and then identified a fulfilment partner capable of dispatching to both UK addresses and international destinations with customs duties paid — so consumers in Europe received their package without any unexpected charges or delays at the border.
The entire process — from enquiry through our client's website to dispatch confirmation — is managed by us. We receive the consumer enquiries, handle the communications, and coordinate dispatch through our fulfilment partners. The client's team focuses on their business. We handle the rest.
Bespoke packaging design and manufacture, product sourcing and kitting, consumer communications, and UK and international dispatch — including customs-paid delivery to Europe and beyond.
Design, print, and dispatch of point-of-sale displays, counter units, shelf barkers, and retail installation kits — delivered directly to retail partners, stores, or distribution centres.
Design, print, and fulfilment of exhibition graphics, pull-up banners, and event materials — delivered to venues, exhibition halls, or directly to your team, ready to use.
Sourcing, branding, kitting, and dispatch of branded merchandise — from promotional giveaways and trade show gifts to premium client gifts and employee welcome packs.
Design, sourcing, embroidery or print, and fulfilment of branded clothing and workwear — managed from artwork approval through to delivery to individuals or central stock locations.
We design and build digital loyalty and rewards programmes that drive repeat purchase and brand advocacy — from the app concept and UX through to the fulfilment of physical rewards, vouchers, and incentive packages that keep customers coming back.
Fulfilment projects fail when no single person owns the whole chain. A designer who doesn't understand print. A printer who doesn't understand packaging. A logistics partner who doesn't understand customs. We have seen all of it — and we have built our process specifically to prevent it.
Stage |
What We Do |
|---|---|
Concept & Design |
Packaging design, structural engineering, brand application, print-ready artwork |
Supplier Sourcing |
Identifying and briefing the right manufacturer, printer, and fulfilment partner for your specific project |
Sampling & Approval |
Physical samples produced and signed off before any volume is committed |
Production Management |
Managing the manufacturer and printer to deadline, quality-checking output |
Stock Management |
Holding stock at our fulfilment partner's facility, ready for dispatch |
Order Processing |
Receiving orders via your website or CRM, processing and dispatching to your consumers or partners |
Consumer Communications |
Confirmation emails, dispatch notifications, and customer service responses managed on your behalf |
International Logistics |
Customs documentation, duties-paid shipping, and carrier management for UK and international deliveries |
Reporting |
Regular stock level reports, dispatch confirmations, and fulfilment performance data |
We start with the end in mind. Who is receiving this? Where are they? What does the unboxing or delivery experience need to feel like? What are the practical constraints — size, weight, customs, budget?
We identify the right suppliers, packaging formats, and logistics routes to deliver the best consumer experience at the most commercially efficient cost.
We design, produce, and kit every element to brand standard — and build the communications and order management process that makes the whole system run smoothly.
We manage the project timeline from first brief to first dispatch, with clear milestones, supplier deadlines, and stock targets — so nothing is late and nothing is missing.
Yes. We manage international fulfilment including customs-paid delivery to European and global destinations. We handle all customs documentation and work with carriers who specialise in cross-border consumer delivery, so your customers receive their orders without unexpected charges or delays.
Absolutely. We can step in at any point in the process — whether you need us to design and produce packaging for an existing product, find a fulfilment partner for stock you already hold, or simply manage the dispatch and consumer communications for an ongoing programme.
We can manage consumer-facing communications on your behalf — from order confirmations and dispatch notifications to customer service responses. We work through your website or CRM to ensure everything is seamless from the consumer’s perspective.
We work with projects of all sizes. For bespoke packaging, there will typically be a minimum production run set by the manufacturer — we will always be upfront about this in the initial scoping conversation. For ongoing fulfilment programmes, we can work with low volumes and scale as demand grows.
Yes — and this is one of our most effective combinations. We design and build the digital loyalty or rewards app, manage the reward catalogue, and handle the physical fulfilment of any rewards that need to be dispatched. The result is a seamless end-to-end programme that drives repeat purchase and brand loyalty, with no operational burden on your team.
Whether you are a startup looking to make your mark or an established business ready to scale, we have the strategic marketing expertise to get you there. Explore our core strategic marketing services below:
Stop guessing and start growing. We build you a research-driven UK marketing strategy, covering competitor analysis, buyer personas, route to market, brand positioning, and a fully budgeted 12-month p
Great campaigns don't happen by accident. We plan, build, and manage targeted marketing campaigns across the right channels, from LinkedIn and email outreach to trade media and content, ensuring your message reaches the right buyers at the right time.
From stand design and space booking to pre-show marketing and on-the-day logistics, we manage your exhibition presence end-to-end. We make sure you walk away with qualified leads, not just footfall.
Whether it's a sample box programme, a POS rollout, or a loyalty rewards scheme — tell us what you need to get from concept to consumer. We'll tell you exactly how we'd make it happen.
Talk to Us About Fulfilment
